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Privacy Policy

Last updated: May 2026

Carolina Signature Custom Homes LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using carolinasignaturecustomhomes.com (the "Site"), you agree to the practices described here.

Information We Collect

Information you provide. When you fill out a contact form, a cost guide form, or an unsubscribe form on our Site, we collect the information you enter: your name, email address, phone number, mailing address, project details, investment range, and any additional notes you share with us.

Information collected automatically. When you visit our Site, we automatically collect certain information through cookies and similar technologies. This includes your IP address, browser type, device type, pages viewed, the time and date of your visit, referring website, and approximate location.

Information from third-party tools. We use a standard set of analytics and advertising tools to understand how visitors use our Site and how our marketing performs. These tools include Google Analytics 4, Google Tag Manager, Google Search Console, Microsoft Bing Webmaster Tools, Microsoft Clarity, Google Ads, and Meta Ads (Facebook and Instagram). Each of these tools collects standard web traffic information and may set cookies on your browser.

How We Use Your Information

We use your information to:

  • Respond to your inquiries, schedule meetings, and provide estimates and proposals.
  • Deliver the content you request, including cost guides, email newsletters, and project updates.
  • Understand how visitors use our Site so we can improve it.
  • Measure the performance of our marketing campaigns and advertising.
  • Send marketing emails about our services, projects, and relevant content. You can unsubscribe at any time using the [Unsubscribe](/unsubscribe) page or the link in any marketing email we send.
  • Comply with legal obligations.
  • We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies (pixels, web beacons, local storage) to enable core Site functionality, analyze traffic, and deliver relevant advertising. You can control cookies through your browser settings, though some Site functionality may be limited without them.

We use the following categories of cookies:

  • Strictly necessary cookies keep the Site functioning and cannot be disabled.
  • Analytics cookies help us understand how visitors interact with the Site (Google Analytics 4, Microsoft Clarity).
  • Advertising cookies help us measure and deliver relevant advertising (Google Ads, Meta Pixel).

How We Share Your Information

We may share your information with:

  • Service providers who help us operate the Site and our business (hosting, email delivery, CRM, analytics, advertising platforms).
  • Legal authorities when required by law or to protect our rights, property, or safety.
  • Business transfers if we are involved in a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring party.

We do not sell your personal information.

Your Choices and Rights

Email communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email, or by visiting our Unsubscribe page.

Access, correction, and deletion. You can request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below.

Cookies. You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being set.

Do Not Track. Our Site does not currently respond to Do Not Track browser signals.

Data Security

We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last updated" date at the top. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Carolina Signature Custom Homes LLC
541 Perry Road
Troutman, NC 28166
(704) 995-0656
info@carolinasignaturecustomhomes.com